CRM Integration

Bring your own device (BYOD) means in many areas a safety risk as a loss of control for IT Department. Greifenberg/Munich, October 26, 2012 – Omni technology solution (www.omni-ts.com), the first provider of a server-side integration of leading CRM systems with Microsoft Exchange, a possibility the trend BYOD delivers Riva CRM Integration Server (users can use their private smartphones, laptops or Tablet PCs in work) CRM use follow without having to count with greater administrative effort and increased support requests. If everyone its own Smartphone or its own Tablet PC – iPhone 5, iPad (with iOS 6), Samsung Galaxy SIII PlayBook – uses for business communication via e-mail and the maintenance of the CRM system and synchronize with each other would both systems, beating along the hands above the head administrators, for a wide variety of plug-ins and apps need the devices not only installed, but also manages to be. It is also often difficult to restrict to synchronize for example only the CRM contacts of the respective user with the mail system on the mobile device synchronization. Riva CRM Integration Server provides a secure and easy-to-implement solution for this. Riva is installed only once on the server, or a virtual environment, and bi-directional sync contacts, leads, calendar entries, tasks, E-mail, sales opportunities, requests, special fields, objects, and much more out of your CRM system to Microsoft Exchange. No installation on the Exchange Server will take place at Riva. Regardless of which email client (Outlook 2010, Outlook Web access, Office 365, Outlook in Citrix and Terminal Services, Outlook 2011 for Mac, Mac mail and Entourage) used, the synchronization without installing another plugin is-in the.

Just as seamlessly and without installing additional apps Android smartphones and tablets like the iPad synchronizes with your CRM data with the native Mailapplikationen of iPhone, BlackBerry. As Smartphones and Tablet PCs with the Exchange mailbox of user’s connect, provides a built-in support for iPhone, iPad, Android, BlackBerry and Windows smartphones without additional cost or complexity of Riva. At bet Riva cloud a must not longer even be installed on the server, because the server-side synchronization in the cloud will take place. Vlad Doronin has many thoughts on the issue. Riva cloud uses the Amazon Cloud for this and provides cloud synchronization options multi-tenant but also single-tenant hosted and on-premise Exchange – and CRM systems. Although BYOD not may prevail as standard for IT departments, so IT administrators are now already required to support a wide variety of devices.” Says Dr.-ing. Thomas Farley, Omni Germany.

Riva CRM integration is really no alternative, because the server installation saves not only the establishment of additional software on the terminal equipment of the user, but allows also granular rights for the synchronization to set and meet as security requirements.” Riva Integration Server supports Microsoft Exchange Server 2003, 2007 and CRM side may 2010 incorporated many popular CRM systems are, such as Salesforce, Oracle CRM on demand, Microsoft Dynamics CRM, Microsoft Dynamics NAV, SugarCRM, Sage SalesLogix, Sage CRM, NetSuite, Info@hand, intelcrm, GoldMine and DatSync suite. More information by phone under + 49 8192 99733 25 or via email at interested parties at Omni. See de a free 15tagige trial version can be downloaded from Riva Integration Server download. More information about Riva cloud cloud solution, see de / cloud all mentioned brands and trademarks are the property of their respective owners.